Continuing our prescription delivery service beyond lockdown

At the very start of lockdown we set up a new prescription delivery project, ensuring people could receive their essential medication without any stress, and at the same time enabling our volunteers to stay active by making deliveries on foot or by bike.

Up until the 30th June, our volunteers had delivered well over 3000 prescriptions to shielding, self-isolating or vulnerable people across the city. Collections have been made from a staggering 39 different pharmacies in York.

The service highlighted that our deliveries gave vital social contact for the majority of people, many of whom are not regularly supported by other organisations. And our volunteers just love having a good old chat with people whilst out delivering!

Spent 30 mins having a doorstep chat with one man, he was so interesting I didn’t want to leave!

Having a regular volunteer delivering prescriptions reduces isolation and loneliness
for people who do not leave the house, as well as providing a regular friendly face to signpost them to other services and provide information to people. 

Volunteers give that extra time during their deliveries to connect with recipients, and to report back any safeguarding or support needs.

Chatted for ages this morning with a guy about old docks and ships. Was ace!

Whilst the lockdown rules have started to relax, it will be a long time before the risk of transmitting Covid-19 has gone. So we see prescription deliveries as an important service moving forward, with trained volunteers able to provide both regular deliveries and a continued urgent response when required.

From 1st July, we're working in partnership with Haxby Group Pharmacies to continue this legacy project, providing around 50 volunteering opportunities a week.

This project is a positive link between community pharmacies, volunteers and
local people. Volunteers deliver to people in their neighbourhood, giving them a sense of local purpose, making them feel more integrated in their local community.